Discover how Generative AI is revolutionising marketing and customer service by delivering personalised, real-time experiences through a seamless blend of traditional and Generative AI capabilities. Learn how this cutting-edge technology is supercharging every stage of the content supply chain, from ideation to distribution. Ready to start your GenAI journey? Let us guide you through the essential steps to harness the power of Generative AI for your business.

1. Putting Generative AI to Work in Customer Service: How to combine traditional and Generative AI capabilities to deliver the personalised, real-time experiences customers want.

2. The Revolutionary Content Supply Chain: How Generative AI can help marketers supercharge every stage of content creation.

3. How to Get Your GenAI Journey Started: Steps to embark on a successful Generative AI journey.

Join us to take the first step towards innovation and explore how Generative AI can transform your marketing and customer service!

Agenda

12:00: Door Opens – Registration

12:30: Welcome & Opening Speech

12:45: Self-introduction (Food starts serving)

12:45 – 13:55: Lunch & Group Discussion

13:55 – 14:00: Closing

14:00 onwards: Departure (Participants are welcome to stay behind for networking)