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Private Executive Luncheon:
Transforming Marketing and Customer Service with Generative AI

Wednesday, 10 July 2024 | 12:00 - 14:00 Hong Kong Time (GMT+8) | Mandarin Oriental Hong Kong, Central, Hong Kong

Transforming Marketing and Customer Service with Generative AI

Discover how Generative AI is revolutionising marketing and customer service by delivering personalised, real-time experiences through a seamless blend of traditional and Generative AI capabilities. Learn how this cutting-edge technology is supercharging every stage of the content supply chain, from ideation to distribution. Ready to start your GenAI journey? Let us guide you through the essential steps to harness the power of Generative AI for your business.

1. Putting Generative AI to Work in Customer Service: How to combine traditional and Generative AI capabilities to deliver the personalised, real-time experiences customers want.

2. The Revolutionary Content Supply Chain: How Generative AI can help marketers supercharge every stage of content creation.

3. How to Get Your GenAI Journey Started: Steps to embark on a successful Generative AI journey.

Join us to take the first step towards innovation and explore how Generative AI can transform your marketing and customer service!

 

Agenda

12:00: Door Opens – Registration

12:30: Welcome & Opening Speech

12:45: Self-introduction (Food starts serving)

12:45 – 13:55: Lunch & Group Discussion

13:55 – 14:00: Closing

14:00 onwards: Departure (Participants are welcome to stay behind for networking)

The Private Executive Luncheon has a limited 15 seats for Marketing and Customer Service fields who are based in Hong Kong. Please register to attend this luncheon below, and our team will get back to you within 24 hours to confirm your place.

Speakers

Priscilla Kim

Vice President, Marketing & Communications, IBM Asia Pacific

Sony Angel Han

Interactive Experience Service Line Leader, IBM Consulting HK

Why Join This Roundtable?

Who's Attending

Confirmed attendees include C-level, VP, & Director from the following companies:

Dr. Nongnuch Tantisantiwong

Head of Enterprise Risk & Infrastructure, CIMB Thai Bank

Alvin Liew

Chief Financial Officer, PCS Security & Facility Services

Suchaya Tumcharoensriwong

Chief Strategy & Financial Officer, NocNoc

Kees Lemmens

Chief Technology Officer, ASEAN, Microsoft

Dr. Saurabh Katiyar

Director, R&D & Head of Technology, Digital AI Robotics CoE & Labs, Charoen Pokphand Group

Chaowalit Bunchom

Head of Analytics & AI, Financial Services, Ascend Money

Skunpoj Thanarojsophon

Assistant Director, Data Analytics Division, Bank of Thailand

Swati Jain

Engineering Manager, Agoda

Stefano Di Russo

Programme Manager, UNHCR, the UN Refugee Agency

YouSing Ching

Head of Advertising Technology, True Digital Group

Komes Chandavimol

Principal AI Evangelist, KBTG

Rin Watakanont

Vice President, Data Protection Office & Data Governance Office, Risk Management, InnovestX Securities

Sorathan Nattapongsapak

Digital & Technology Senior Business Partner, South East Asia & South Asia, Zoetis

Daniel Rattanamahattana

Deputy Director, Data Product, CJ Express Group

Jiradej Ekthumrong

Data Analytics Principal,
The 1, Central Group

Aksorn Thantaviwattananon

Business Integrity Lead, Diageo Moët Hennessy

Arjpolson Pukrittayakamee

Principal, Claim Automation & Analytics, AIA

Don Janjaroen

Senior Vice President, Information Technology, Sansiri

Dhruv Sapra

Data Analytics & Tech Lead, Wavemaker

Phatcharee Udomthanasub

Global Associate Director, Data & Technology, DKSH

Ramakrishnan Raja

Principal, Resonant Agency

Julien Hoornweg

Managing Director & Data Governance Consultant, SRRS Consultancy

Sutthipong Kuruhongsa

Vice President, Data Management Association Thailand

Deeksha Malik

Head of Data, Pi Securities

Indra Perdana Adnan

Head of Group Special Projects, Siam City Cement

Vorasaya Suvanatap

Head of Consumers & Market Insights (CMI), Samsung Electronics

Pairote Leelaphattarakij

Vice President, Engineering, LINE MAN Wongnai

Dinda Calista

Analytics Lead, Marketing & Product Growth, Cleo AI

THE ROUNDTABLE

The MarTech Roundtable is a platform for top executive thought leaders to deep dive into specific topics. The discussion themes are always changing but will always address pertinent trends, opportunities, pain points, and challenges facing the marketing technology sector today.

The panel of esteemed speakers are invited to share cross-industry perspectives and this interactive exchange will be presided by an experienced moderator. Audience members will help curate the discussion by submitting comments and questions to be addressed live.

The Roundtable format is as varied as its topics, taking place across APAC and Europe, virtually and in-person.

Please email Lin at lduan@themartechsummit.com if you need any assistance.